By using this website, you agree to the following Terms of Service (“Terms”), which govern your use of our website and any services we provide.
General Terms
To use our website and services, you must be at least 18 years old and have the legal capacity to enter into this agreement. By using our website, you confirm that you meet these requirements.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.
Use of Website
You may use our website for personal and non-commercial purposes only. It is strictly prohibited to use our website for any illegal or unauthorized activities or to transmit any malicious code, viruses, or harmful content.
Intellectual Property
The content and materials on our website, including text, graphics, images, logos, and software, are the property of Fetine or its licensors and are protected by copyright, trademark, and other laws. Without our express written permission, you may not reproduce, distribute, modify, or create derivative works of any content on our website.
Product Descriptions
While we strive to provide accurate descriptions of our products on our website, we do not guarantee that the descriptions, images, or other content are always accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information on our website without prior notice.
Pricing and Payment
All prices listed on our website are in U.S. dollars and are subject to change without prior notice. We reserve the right to modify the price of any product or service at any time, and we shall not be liable to you or any third party for any price changes.
We accept Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card credit cards for payment. Payment is due at the time of purchase, and we will not process your order until we receive full payment.
Shipping and Delivery
We ship our products from the United States to locations worldwide. Our processing time is 1-2 days, and shipping times are approximately 5-8 days within the United States and 10-17 days for international orders. We offer a shipping fee within the United States of $7.00 and international orders incur a shipping fee of $12.00.
Returns and Refunds
We offer a 21-day return policy for all products purchased from our website. To be eligible for a return, the product must be unused and in the same condition as when you received it, with all original tags and packaging intact.
If you receive a defective or damaged product, please contact us at [email protected] within 3 days of receiving the product, and we will arrange for a replacement or refund.
Refunds will be processed within 4-6 days of receiving the returned product and will be issued to the original payment method.
Limitation of Liability
Fetine and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or any products purchased from us. This includes, but is not limited to, lost profits, lost revenue, or loss of data.
Indemnification
You agree to indemnify and hold Fetine and its affiliates harmless from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your use of our website, your violation of these Terms, or your violation of any third party’s rights.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Fetine regarding your use of our website and supersede any prior agreements or understandings between you and Fetine.
Contact Us
If you have any questions about these Terms, please contact us at [email protected].
Thank you for choosing Fetine!